Costa Coffee announces on average 6.7% pay rise for over 16,000 UK store team members
Costa Coffee, The Nation’s Favourite Coffee Shop, announces pay rises for team members across its 1,520 company-owned stores in the UK.
From April 2023, base pay rates for Costa Coffee’s Baristas will increase from £10 per hour to at least £10.70 per hour, whilst more experienced Barista Maestros will see an uplift from £10.53 to at least £11.23 per hour, depending on location and role.
Nick Orrin, Interim UK&I Managing Director, said: “Our expert Baristas are at the heart of our business and the communities we serve, and we are proud to be rewarding their amazing work. This increase reflects everything they continue to do for our customers to make their day that little bit better.”
All store team members, regardless of age, will receive at least £10.70 per hour thanks to Costa Coffee’s commitment to not differentiate based on age. Upon completion of a comprehensive introductory training programme, Baristas can quickly receive an extra uplift of 20p per hour, with Barista Maestros seeing a boost of 50p per hour. This means three-quarters of its team members will be on at least £10.90 per hour from April.
This is the third time Costa Coffee has increased its pay rates in the last 12 months. In this time, the company’s base rate of pay has risen from £9.36 to £10.70 per hour – an increase of over 14%.
Alongside the higher rates of pay, Costa Coffee has also enhanced its wider offer to team members as part of a total annual investment of over £12m. All team members can benefit from a bonus linked to the performance of their store; previously rewarded in vouchers, the company has listened to team member feedback and now provides the bonus as a direct payment. Free drinks are always available whilst on shift and the company has this year increased its team member discount from 25% to 50% across its whole menu.
Team members continue to be able to access wide-ranging discounts on household purchases, bills, and entertainment; up to 10% matching on pension contributions; income protection, life assurance; and a cycle-to-work scheme.
Nick Orrin added: “We continue to live in uncertain times, but we are passionate about putting our teams and communities first. By always investing in our stores and our teams, we can give everyone a little boost each time they step inside their local Costa Coffee.”
Costa Coffee is continually recruiting for full- and part-time roles, as well as seasonal opportunities, across the UK and Ireland.
Source: Costa Coffee
